Last Updated: March 13, 2026

At Lucky Car Helpline (https://luckycarhelpline.in), we value your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our roadside assistance services in Delhi NCR.

1. Information We Collect

• Personal details such as name, phone number, email, and vehicle information when you request assistance.
• Location details to provide roadside assistance services.
• Technical information such as IP address, browser type, and usage data through cookies and analytics tools.

2. How We Use Your Information

• To provide and manage roadside assistance services.
• To respond to your queries and service requests.
• To improve our website and service experience.
• To send service-related updates or important notifications.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share limited information with:

• Our service partners or mechanics to deliver roadside support.
• Trusted third-party providers such as hosting and analytics services.
• Law enforcement, if required by law or to protect our rights.

4. Cookies & Tracking

We use cookies and analytics tools (like Google Analytics) to improve website performance and user experience. You may disable cookies in your browser, but some features of the site may not function properly.

5. Data Retention

We retain personal information only for as long as necessary to provide services and comply with legal requirements. Analytics data may be stored for up to 12 months before being anonymized or deleted.

6. Security

We implement reasonable security measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us. Depending on your location, you may also have rights to restrict or object to certain processing.

8. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect information from children. If you believe we have inadvertently collected such data, please contact us for deletion.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, you can contact us:

• Email: support@luckycarhelpline.in
• Phone: +91-XXXXXXXXXX (replace with your actual number)
• Website: https://luckycarhelpline.in

Disclaimer: This Privacy Policy is a general template for roadside assistance services in India. For complete compliance (e.g., GDPR, CCPA), please consult a legal expert.